If you have recently reset your Android device and are seeing the error message “This device was reset. To continue, sign in with a Google Account that was previously synced on this device,” you are not alone. This is a common issue that many Android users face, and it can be quite frustrating. In this article, we will explore what causes this error and provide you with some simple solutions to fix it.
What Causes the “This Device Was Reset” Error on Android?
This error occurs when you reset your Android device but do not sign in with the same Google account that was previously synced on the device. Google uses a security feature called Factory Reset Protection (FRP) to prevent unauthorized access to a device that has been lost, stolen, or sold. FRP requires you to sign in with the same Google account that was previously synced on the device after a factory reset. If you cannot sign in with the correct account, you will be locked out of your device.
How to Fix “This Device Was Reset” Error on Android
There are several ways to fix the “This device was reset” error on Android. Here are some of the most effective solutions:
Solution 1: Sign In with the Correct Google Account
The most straightforward solution is to sign in with the same Google account that was previously synced on the device. If you do not remember the email address or password of the account, try recovering it using Google’s account recovery process.
Solution 2: Clear Google Play Services Cache
Clearing the cache of the Google Play Services app can sometimes fix this error. Here’s how to do it:
- Go to “Settings” on your device.
- Tap “Apps & notifications” or “Apps.”
- Tap “Google Play Services.”
- Tap “Storage & cache.”
- Tap “Clear cache.”
Solution 3: Disable FRP
Disabling FRP is not recommended as it can compromise the security of your device. However, if you are unable to sign in with the correct Google account, you may need to disable FRP to access your device. Here’s how to do it:
- Boot your device into recovery mode.
- Find and select the “Factory Reset” or “Wipe data” option.
- Confirm the reset by selecting “Yes.”
- After the reset, your device should start up normally without the “This device was reset” error.
People Also Ask
How do I bypass “This device was reset” on Android?
Bypassing FRP is not recommended as it can compromise the security of your device. However, if you need to access your device urgently and cannot sign in with the correct Google account, you can try bypassing FRP using a third-party tool. Keep in mind that using such tools may cause permanent damage to your device, and you should use them at your own risk.
What do I do if I forgot my Google account information?
If you forgot your Google account information, you can try recovering it using Google’s account recovery process. You will need to provide some personal information, such as your recovery email address or phone number, to verify your identity and recover your account.
Can I reset my Android device without FRP?
Yes, you can reset your Android device without FRP by turning off the feature before you reset your device. To turn off FRP, go to “Settings,” then “Accounts,” and select “Google.” Find your Google account and tap “Remove account.” Once you remove your Google account, you can reset your device without encountering the FRP lock.
The “This device was reset” error can be frustrating, but don’t panic. There are several methods you can try to fix the issue, including signing in with the Google account previously synced on the device, entering the details of any Google account, performing a hard reset, or contacting the device manufacturer or a professional repair service. With a little patience and persistence, you can get your device up and running again.